Latest News

15th Jan

Spotting the signs of coercive control

Domestic abuse isn’t just about a ‘strong man’ physically abusing a ‘weak woman’ – a story that has been played out in the media for a very long time. The problem with this narrative is that we often don’t recognise different types of abuse occurring in relationships that don’t look like this. This can make it difficult to spot signs of abuse and support those in need.

For example, a family carer might be taking money from someone who they look after or a gay couple where one partner is isolating the other from friends and family.

It’s important for us all to be more aware of the different types of abuse that can occur in an intimate relationship. Domestic abuse can take on the form of controlling and coercive behaviour.

Coercive control is acts of assault, threats, humiliation and intimidation used to harm, punish, or frighten their victim. The perpetrator uses controlling behaviour to make their victim feel helpless and isolated.

It can happen without physical violence and can be just as detrimental to a victims’ wellbeing. This is why, in 2015, existing legislation was changed to include a new offence which would give police the power to stop this from happening.

New figures from the Office for National Statistics (ONS) revealed that cases of coercive control have more than doubled since last year. The new ONS figures suggest that the increase is likely due to police forces increasing their use of the new law over the last year, a sign that we are hopefully instigating cultural change around this form of domestic abuse.

So what does controlling and coercive behaviour look like? Here are some examples from Women’s Aid.

controlling your finances, such as taking your wages or benefits or only allowing you a small allowance
preventing you from working or studying or controlling your ability to go to work or a place of study
controlling what you wear
preventing you from having access to transport
controlling when you can sleep and eat
disconnecting the phone and internet or taking away or destroying your mobile, tablet or laptop
monitoring you via online communication tools or using spyware following you and checking up on you
not allowing you any privacy (for example: opening your mail, going through your laptop, tablet or mobile)
repeatedly checking to see who has phoned you
embarrassing you in public
isolating a person from their family and friends
telling you where you can and cannot go
not letting you use your car
shutting you in the house
saying the abuse doesn’t happen
saying you caused the abuse saying you wind them up
crying and begging for forgiveness saying it will never happen again
repeatedly putting you down such as telling you that you are worthless
enforcing rules and activity which humiliate, degrade or dehumanise you
buying clothes that are purposefully too small for you to ‘diet’ into
making you wear clothes that are baggy and worn.
making angry gestures, shouting you down or using physical size to intimidate
destroying your possessions
breaking things and punching walls
threatening to kill or harm your family and friends, family pets
threats of suicide
Help and advice

If you’re in a controlling relationship and need help, there’s a variety of organisations that can help.

Domestic abuse investigation units

These are local points of contact for advice for domestic abuse and can be contacted on 101. In an emergency always call 999.

National centre for domestic violence

Provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

0844 8044 999

Refuge and Women’s aid

Women’s Aid is the national charity for women and children working to end domestic abuse. The 24 Hour helpline and online services, which include the Survivors’ Forum, help hundreds of thousands of women and children every year.

0808 200 0247 (24-hour)

RESPECT- domestic abuse perpetrators’ helpline

A team of skilled professionals offering advice, information and support to domestic violence perpetrators, as well as to their ex-partners and frontline workers. They are a helpline and email service.

0808 802 4040


Talk to Samaritans any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal.

0845 790 9090

Victim support

Help for victims. Services are free and available to everyone, whether or not the crime has been reported and regardless of when it happened.

0808 168 9111

14th Jan

Fit notes update

Fit notes for Statutory Sick Pay purposes

The Department for Work and Pensions suspended the requirement for fit notes for benefit purposes between 17 December 2021 and 26 January 2022. Claimants whose fit notes expire, and those who make new claims due to a health condition between 17 December and 26 January (and are still ongoing), will need to provide medical evidence from 27 January, and may therefore contact their GP for a fit note in advance of this date. These should be issued.

Fit notes for Statutory Sick Pay purposes will be required for absences which begin on or after 27 January and last for longer than 7 days. Individuals whose sickness began between 10 December and 26 January inclusive will continue to be able to self-certify their absence for up to 28 days.

11th Jan

NHS internet issues this morning

NHS internet issues this morning - please note that some practices are experiencing internet connectivity issues this morning which is effecting access to the clinical system as well as some telephone systems. This is a National problem with engineers in attendance to resolve.

7th Jan

Order a repeat prescription

Use this service to order a repeat prescription.

You can only order repeat prescriptions. You cannot order one-off, short-term prescriptions.

Who can use this service

You can use this service if the following apply:

  • you're aged 13 or over
  • you're registered with a GP surgery in England – you can register with a GP surgery if you do not have one
  • you've been prescribed a repeat prescription


6th Jan

Message for people with diabetes at the practice

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine.


We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people to do this test at home with a kit and a smartphone.


If you meet the criteria for the new service, you will receive a text message (or a letter) about this testing process, which is run by If you want to find out more, please click here:


This text is not a scam; you do not need to pay for the service, and if you would rather opt out of the process you can say at any time. If you want to speak to their customer support team, you can call them on 020 7183 7939.

4th Jan

Patients are no longer able to email our Surgery

Due to patients sending an Email to our surgery being an unsafe way to communicate with us we have turned off our patient access email address as of the 1st January 2022.

The safest and fastest way to communicate with us electronically is via eConsult. Consult Online from Home - Claremont and Holyport Practice (

What is eConsult?

eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors
and GP practice online, for free, from anywhere.

eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else.

Why use eConsult


By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. If you can use eConsult it means you free up the phone line for those who are not able to use the internet.


We don’t always know what is wrong with us, which is why we go to the doctors. By submitting an eConsult you give you doctors all the information they need to decide on the right care for you and your family.


eConsult is available to use any time, day or night, from any device connected to the internet. There is no need to wait in a phone queue or visit the practice. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner.

26th Dec 2021

PCR testing sites have different operating hours today (26 Dec)

PCR testing sites have different operating hours today (26 Dec). See the image below for details, or find full details here:



20th Dec 2021

Sick note temp change

If an employee goes off sick on or after 10 December 2021, up to and including 26 January
2022, you cannot ask them for proof of sickness until they have been off for 28 days or more.
An Employee’s statement of sickness would suffice for this period if you do not have a company Employee’s statement of sickness form one can be found at: 
Further guidance can be found on the above at: 
13th Dec 2021

COVID-19 booster programme

Message to our patients – update on the COVID-19 booster programme


Following the Prime Ministers announcement, your local NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.


All adults are eligible from Monday 13 December for a booster jab, 3 months after their second dose.


All GP surgeries are working really hard to create as many vaccination appointments as possible, and all patients will be invited for their booster dose at the right time. Please bear with us. In order to vaccinate as many people as possible in the most safe way, we are prioritising booked appointments – we will contact you.


If you want to see what other options are available, please use the National Booking System here or call 119:

  • From 13 December for all those in their 30s and above
  • From 15 December to everyone over the age of 18


For more information, please visit COVID-19 Vaccination | Frimley Health and Care  

11th Dec 2021

Tell the NHS about coronavirus (COVID-19) vaccinations you've had abroad